Working with you to continue to drive efficiencies after ‘Go-Live’...
Once your spend management solution is live, we don’t just leave you to it. We want to ensure you can keep on getting the best results for your organisation so our team continue to work with you.
Having a dedicated Account Manager, provides you with a contact point, who ensures you receive regular communications from Science Warehouse, but who is also there to listen to your future goals and objectives. Quarterly Service Reviews provide structured conversations so we can help you to meet your procurement strategy on an on-going basis.
Our UK-based Customer Support team follow ITIL best practice and are available Monday to Friday 0900-1730 GMT, to help with any queries you may have. You are also able to log any queries with us 24 x 7 and it will be responded to during our business hours.